FAQ
How Does the Warranty Work?
The WARRANTY POLICY applies to all products purchased directly from us.
Most of our LED headlight series are covered by a 2-Year Warranty, as listed on our official website.
For certain regions or products, please contact us directly for specific terms.
What is Your MOQ for Dealers?
For sample order, MOQ is 5 sets.
For formal orders, MOQ is 20 sets.
How Do You Control Outgoing Quality?
At X-7SEVEN, we implement strict Quality Control (QC) protocols to ensure every bulb that leaves our facility meets the highest standards. Our outgoing quality control includes:
- Every production batch undergoes an 8-hour high-temperature test to verify heat resistance and maintain strong durability.
- Each bulb is powered continuously for over 48 hours to simulate real-world use and confirm consistent performance and lifespan.
- From raw material inspection to final assembly, our QA team ensures all steps meet stringent internal benchmarks.
- Our products comply with international standards, including ROHS, CE, FCC, and DOT, validating our commitment to safety and reliability.
Lead Time
7–15 business days after payment confirmation. For items in stock, we ship within 1–2 days.
Shipping Method
Retail Orders (Small Quantity):
Shipping methods are arranged based on availability and efficiency. We typically use carriers such as DHL, FedEx, UPS, EMS, TNT, or reliable local logistics partners, depending on the destination.
Wholesale Orders (Bulk Quantity):
For bulk shipments, we offer more structured logistics solutions, including:
- Express air shipping via DHL, FedEx, or UPS
- Air freight for balanced speed and cost
- Sea freight for large-volume orders with optimized shipping costs
Shipping methods can be customized based on your order volume, delivery timeline, and budget.